Dixieland Depot
5803 Hideaway Drive
Chapel Hill, NC 27516
Phone: 919-968-1049

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FAQ's

What are my payment options?
You may order over the internet with Mastercard or Visa.  
        
 What are your shipping and handling fees?
Our shipping and handling fees are as follows:
Up to $15.00 ........................................$6.95
$15.01 to $25.00...................................$7.95
$25.01 to $50.00...................................$8.95
$50.01 to $75.00..................................$10.95
$75.01 to $100.00................................$12.95
$100.01 to $150.00..............................$16.95
$150.01 to $200.00..............................$18.95
Over $200.00.............................. ........$21.95

      Note - North Carolina residents will be charged a 7% sales tax   
                that is added to the total of the merchandise plus the
                shipping and handling charges. 

What are your shipping and handling fees for international orders?
 These vary, of course, by country. Please e-mail us before ordering so that we can calculate the shipping cost.   
What if an item is out of stock?
 We will call you or send you an e-mail. If you decide not to wait and want to cancel your order, we will refund your money.

How long will it take to receive my order?
 You should receive your order within one week. Most items are shipped Priority Mail and mailed out the following business day.

What if I want to return an item?
If you are not satisfied for any reason, simply return the item in its original condition within 30 days and we will refund the purchase price less shipping and handling. Please contact us before returning the item.

What if my item arrives damaged?
 We will replace it. However, we ask that you save the box and packing materials and contact us immediately so that we can notify the carrier.

Will you sell my personal information?
 Absolutely not!